1. You sign up – Signing up takes less than 2 minutes. Click any “Subscribe” button → fill in your information as the subscriber, then your loved one’s name, phone, address and up to two emergency contacts → choose monthly or yearly discount → pay securely, $29/month or Annual discount at $290/year, (2 months FREE). Daily check-ins start automatically the next day.”

2. Person to Check On. (Your Loved One) – Fill in your loved one’s name, phone, address. Every day we send them and automated call or text message at the same time you chose.

• We say, Hi, this is your daily Help911 check-in. Reply OK if everything is fine or press 1 - Reply Help If you need assistance or press 2.
• They reply OK or press 1 = everything is fine.
• They reply HELP or press 2 = we instantly alert the emergency contacts with calls, texts, or both — depending on what the family selected.

No answer? We try 3 times. Still nothing → emergency contacts get advised immediately.

3. Emergency Contacts – Add up to two emergency contacts.

4. Preferences – Choose between English or French, Your Daily Check-in Method; Phone call or text message and how the emergency contact should be contacted; Call, Text or both.

5. Submit the form & Continue to Choose your Monthly or Yearly plan – Sign up for a Monthly or Yearly discounted Plan and submit your payment.

Daily check-ins begin automatically the next day after you subscribe. You get peace of mind instantly.

That’s it. Fully automatic – you do nothing after signup.

We retry up to 3 times. If still no answer, your emergency contacts are alerted automatically.

Family or trusted contacts receive alerts via:

-Call

-Text message

-Or both

Alerts include the senior’s name, address, and time of missed check-in.

Yes, during signup.

No. For emergencies, dial 911. We provide daily check-ins and notify family if something seems wrong.

Yes — cancel with one click, no questions asked on our monthly plan. 30-day money-back guarantee on yearly plan.

Yes! Help911 works anywhere in Canada — from St. John’s to Victoria, Whitehorse to Iqaluit. Same $29 price, same daily check-in, every time zone.

Yes — English and French.

-Seniors living alone

-Adults with disabilities

-Students living alone

-People recovering from surgery

-Anyone who needs daily reassurance and safety monitoring

-Families who want peace of mind